Cookie Policy
How Charcoalblue Group Ltd uses cookies and similar technologies on our website
Effective date: August 2026
This policy explains what cookies and similar technologies are, which ones we use on our website, and how you can control them. It should be read alongside our Website & Marketing Privacy Notice.
1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They allow a site to recognise your device and remember information about your visit. Similar technologies include pixels, tags and local storage used by tools such as HubSpot.
2. The categories of cookies we use
Strictly necessary cookies — required for the website to function, for example maintaining security and enabling core features. These do not require consent.
Analytics and performance cookies — help us understand how visitors use our site, such as which pages are viewed and for how long, so we can improve it. These require consent.
Marketing and tracking cookies — used by HubSpot to recognise returning visitors, measure email engagement, and connect website activity to a known contact record for marketing purposes. These require consent.
3. Cookies used on this website
| Cookie Category | Purpose | Retention | Provider |
|---|---|---|---|
| Essential cookies | Enable core website functionality, security and user preferences. | Session or as required | Charcoalblue |
| Analytics cookies | Help us understand how visitors use our website so we can improve its performance. | Up to 13 months | HubSpot |
| Marketing cookies | Remember your preferences and help us measure the effectiveness of our marketing communications. | Up to 13 months, or until consent is withdrawn | HubSpot |
4. Your consent choices
When you first visit our website, you will be shown a cookie banner allowing you to accept or reject non-essential cookies, and to manage your preferences by category. You can change your choice at any time using the cookie preference link on our Legal page.
Because online advertising, cross-site tracking and most profiling cookies fall outside the narrow PECR exceptions introduced by the Data (Use and Access) Act 2025, our marketing and analytics cookies will only be set with your consent.
5. Managing cookies through your browser
Most browsers also let you block or delete cookies through their settings. Restricting cookies may affect the functionality of our website and other sites you visit.
6. Third-party cookies
Some cookies are set by third parties whose services are embedded in our site, such as HubSpot. These providers may also use the information collected for their own purposes in accordance with their own privacy and cookie policies, which we encourage you to review.
7. Changes to this policy
We may update this policy as our use of cookies changes. Please check back periodically for the latest version.